Privacy Policy – April 2020
Introduction
This privacy policy provides you with details of how your personal data is collected and processed through your use of the website wendyjwoodcock.com (the Site).
The Site’s data controller is Wendy J Woodcock, responsible for deciding how the Site holds and uses personal information about you. The Site is required to notify you of the information contained in this privacy policy, to comply with data protection legislation and best practice.
Contact Details
The information the Site holds about you must be accurate and up to date. Please contact the data controller at any time if your personal information changes, by emailing [email protected]
Your privacy is taken seriously, and the Site will never sell, disclose, or share your private, confidential, and personally identifiable information, with third parties. The Site uses reasonable data security measures to protect all content and Site material.
If you are contacted with news, information, and items of interest, an unsubscribe option will always be included. If you contact the Site via Facebook Messaging and wish to unsubscribe, send a Facebook message, “stop”.
Any affiliate links used by the Site are only to things the data controller has tried and recommends. Even though some monies may be earned if you click on the links, the Site has not been set up to deceive or exploit you.
This policy sets out your rights under applicable data protection laws as well as the Site’s commitment to you regarding how your data is treated.
WHAT DATA IS COLLECTED ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND IS IT PROCESSED?
Personal data means any information capable of identifying an individual. It does not include anonymised data. The data controller may collect and process the following categories of personal data about you:
Types of Information Collected. The Site may collect certain personally identifiable information that you voluntarily provide when you purchase products and/or contact for customer service purposes. The types of information that may be collected include name, address, email address, telephone number, country of origin, and, as applicable, billing information. Other voluntarily provided information may include testimonials, product descriptions and/or reviews, and information provided when you participate in sweepstakes or contests, message boards and chat rooms, and/or other interactive areas of the Site.
Communication Data includes any communication that you send to the Site, whether that be through the contact form, through email, text, social media messaging, social media posting or any other communication. This data is processed to communicate with you, for record-keeping and the establishment, pursuance or defence of legal claims. The Site’s lawful ground for this processing is for legitimate interests, which, in this case, are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details, and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. The Site’s lawful ground for this processing is the performance of a contract between you and the Site and/or taking steps at your request to enter into such a contract.
User Data includes data about how you use the Site and any online services together with any data that you post for publication on the Site or through other online services. This data is processed to operate the Site and ensure relevant content is provided to you, to ensure the security of the Site, to maintain back-ups of the Site and/or databases and to enable publication and administration of the Site, other online services and business. The Site’s lawful ground for this processing is the Site’s legitimate interests, which, in this case, is to enable proper administration of the Site’s business.
Marketing Data includes data about your preferences in receiving marketing from the Site, chosen third parties and your communication preferences. This data is processed to enable you to partake in the Site’s promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. The Site’s lawful ground for this processing is the Site’s legitimate interests, which, in this case, are to study how customers use the Site’s products/services, to develop them, to grow the business and to decide any marketing strategy.
The Site may use Customer Data, User Data, and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. The Site’s lawful ground for this processing is legitimate interests, which are to grow the business. The data controller may also use such data to send other marketing communications to you. The Site’s lawful ground for this processing is either consent or legitimate interests (namely to grow the business).
Sensitive Data. The Site does not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. The Site does not collect any information about criminal convictions and offences.
Where the data controller is required to collect personal data by law, and you do not provide that data when requested, the Site may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide the requested data, the product or service you have ordered may have to be cancelled, but if this is the case, you will be notified at the time.
Your personal data will only be used for a purpose it was collected for or a reasonably compatible purpose if necessary. In case there is a need to use your details for an unrelated new purpose, the data controller will let you know and explain the legal grounds for processing.
The data controller may process your personal data without your knowledge or consent where this is required or permitted by law.
The Site does not carry out automated decision making or any automated profiling.
Children’s Privacy. The Site may be directed at or intended for children and/or any underage persons. As such, the Site will not knowingly collect personal information from children under 13 years of age without the prior, verifiable consent of a parent or legal representative. Website visitors may be asked to provide their date of birth or a parent’s email address as a verification mechanism. If the data controller becomes aware that a child has posted any personal information on the Site, they will remove the content.
MARKETING COMMUNICATIONS
The Site’s lawful ground of processing your personal data to send you marketing communications is either your consent or the Site’s legitimate interests (namely to grow the business).
Under the Privacy and Electronic Communications Regulations, you may be sent marketing communications if (i) you made a purchase or asked for information about goods or services or (ii) you agreed to receive marketing communications and in each case, you have not opted out of receiving such communications since. You can still opt-out of receiving marketing emails at any time.
Before the data controller shares your personal data with any third party for their marketing purposes, we will get your express consent.
If you provide an email address, it may be used to send you information, news, updates, and/or related product or service information. You can ask the data controller or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing wendy@wendyjwoodcock at any time.
Any information you voluntarily submit for posting to the Site (for example, if you submit a testimonial or a question that would be appropriate for an FAQ) becomes available to the public. Even if you remove the content, copies may remain viewable in cached or archived pages if other users have copied or stored your content.
If you opt-out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
DISCLOSURE OF YOUR PERSONAL DATA
The data controller may have to share your personal data with the parties set out below:
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors and insurers
- Government bodies that require the data controller to report processing activities.
- Third parties to whom the Site sells, transfers, or merges parts of the business or assets.
The data controller requires all third parties to whom your data is transferred, to respect the security of your personal data, and to treat it in accordance with the law. The data controller will only allow such third parties to process your personal data for specified purposes and in accordance with their instructions.
INTERNATIONAL TRANSFERS
The Site and data controller are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where your data is transferred to third parties outside of the EEA, the data controller will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:
The data controller may transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
- If US-based providers are used that are part of EU-US Privacy Shield, data may be transferred to them, as they have equivalent safeguards in place; or
- Where certain service providers are used, who are established outside of the EEA, specific contracts or codes of conduct or certification mechanisms may be used that are approved by the European Commission, which gives personal data the same protection it has in Europe.
If none of the above safeguards are available, your explicit consent to the specific transfer may be requested. You will have the right to withdraw this consent at any time.
DATA SECURITY
The Site has put appropriate measures into place to safeguard and help prevent unauthorised access, maintain data security, and correctly use the information collected on the Site. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure.
Security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation are in place. Access to your personal data is allowed only to those employees and partners who have a business need to know such data. They will only process your personal data on the data controller’s instructions, and they must keep it confidential.
Procedures are in place to deal with any suspected personal data breach, and you will be notified, and any applicable regulator, of a breach, if legally required to do so.
DATA RETENTION
Your personal data will only be retained for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for, the data controller will look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, and if these can be achieved by other means and legal requirements.
For tax purposes, the law requires the data controller to keep basic information about the Site’s customers (including Contact, Identity, Financial, and Transaction Data) for six years after they stop being customers.
In some circumstances, your personal data may be anonymised for research or statistical purposes, in which case, this information may be used indefinitely without further notice to you.
YOUR LEGAL RIGHTS
Under data protection laws, you have rights concerning your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can refer to these rights at:
If you wish to exercise any of the rights set out above, please email [email protected]
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, a reasonable fee may be charged if your request is clearly unfounded, repetitive, or excessive.
The data controller may need to request specific information from you to help confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. You may be contacted to ask you for further information concerning your request to speed up the response.
The data controller will try to respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, you will be notified.
If you are not happy with any aspect of how your data is collected or used, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). The data controller would be grateful if you would contact them first if you do have a complaint so that it may be resolved for you.
THIRD-PARTY LINKS
The Site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. The Site does not control these third-party websites and is not responsible for their privacy statements. When you leave the Site, we encourage you to read the privacy notice of every website you visit. Each third party has its own privacy policy, and customers should consult the third party privacy policy before providing any personal information. Please contact these third parties directly if you have any questions about their use of the information that they collect.
YOUR ACCEPTANCE OF THESE TERMS
By using the Site, you signify your assent to this Privacy Policy. If you do not agree to this policy, please do not use the Site. The data controller reserves the right to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for changes. Your continued use of the Site following the posting of changes will signify your acceptance of those changes.